support@novidate.com
We aim to reply within one business day.
Mail
Novi Connections Inc.
8735 Dunwoody Place, Ste R
Atlanta, GA 30350
What to contact us about
Billing and cancellation
Email us. Cancellation is anytime and your plan stays active through the period you paid for. The full policy is at Refunds & Cancellation. Billing opens at launch.
Your waitlist email
Email support@novidate.com from the address you signed up with and we'll delete it.
Reporting a member
Use Report on any member or conversation in the app. A human on the Novi team reviews every report. More on Safety.
Anything else
Email us and we'll point you to the right place.
Common questions
What is Novi?
A dating app for people who want a relationship. A small batch of verified introductions arrives each evening; a mutual like becomes a short video call, then a real date. More on How it works.
When does it launch?
We're building toward launch in Atlanta now. Join the waitlist and we'll email you the moment it opens.
What cities?
Atlanta, Georgia first. Where we go next depends partly on the cities people enter on the waitlist.